Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how iFlex Financial Limited ('Libpay', 'we', 'us', or 'our') collects, uses, shares, and protects your information when you use our services. This policy applies to all information collected through our website, mobile applications, and any related services.

2. Information We Collect

We may collect several types of information, including:

• Personal Identification Information: Name, email address, phone number, date of birth, and government-issued identification for KYC purposes.
• Financial Information: Bank account details, transaction history, and virtual card numbers.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process transactions and prevent fraudulent activity.
• Comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Communicate with you, including sending service updates and marketing materials (with your consent).

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties to perform services on our behalf, such as identity verification, fraud prevention, and payment processing. We require these third parties to adhere to strict data protection and confidentiality terms.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive financial information is encrypted via Secure Socket Layer (SSL) technology.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact our support team.